FAQ
Welcome to Jae’Slay Extensions
Jae’Slay Extensions Offers The Best Quality Hair Out There. We offer Fuller, Longer Lasting and Affordable Hair. You Won’t Be Disappointed.
There are always questions about your hair, here are a few Frequently asked questions.....
How long will my hair take to ship?
Shipping Policy:
PLEASE READ BEFORE ORDERING. Depending on when you ordered will determine when your order is processed and shipped. Processing time will take about 2-3 Business days. Once your order is processed you will then receive a tracking number via the email you provide at checkout. This will take up to 5-7 business days to receive tracking information and your shipment. Once tracking number is received please allow up to 24-48 hours for your tracking number to update.
Other shipping concerns:
Once your package is scanned at the post office please note that it is out of our hands and you should contact your local post office.
PLEASE NOTE THAT ALL SALES ARE FINAL!!!!!!
How can we contact you?
Contact us:
Also feel free to DM us on IG @jaeslayextensions
Please note, when contacting us please mention your order number. This will help us assist you better!
How long can my hair last? What product can I use?
Hair care:
Our hair can be washed with non-acidic shampoo and conditioner. Both our Luxury hair and Mink hair can be dyed and will hold a color well. Our hair come in its natural color. Depending on your care of the hair, the hair can last up to 1 year or more.
Luxury hair:
Our Lux hair can be dyed and will hold color well. It is 180% density. It can be washed and reused. Our lux hair can last up to 1 year and a half.
Mink hair:
Our Mink hair is a step down from our Lux hair but is still great quality hair. We love our mink. Our mink is 150% density. It can be dyed washed and reused. Our mink will last up to 1 year with proper care.